Japan Time: 04:31:34

23/02/2012


Container Share Service

Transit Insurance – Japan to Vancouver

Customs Clearance Agent Vancouver

Container Unpacking – Vancouver

15yr Old Vehicles & Storage

Parts Supplier – Vancouver 

English Owner Manuals (Japanese Vehicles Only) & Radio Band Expanders

Buying Vehicles off Yahoo Auctions (same as EBay) - Why you should not

References – Canada

Stock Vehicles - Important - Please Read

 
 
All of our vehicles are shipped to Vancouver via 40ft sealed containers to avoid the lengthy delays which are encountered with Ro/Ro shipping. You do not need to purchase in bulk as we are one of a few exporters that offer a container sharing (Brave Auto customers only) service. We offer this service at no extra cost and in some cases it costs less than what the same vehicle would cost via Ro/Ro shipping.
You may have heard the stories about vehicles being damaged inside the containers during the packing, sea crossing & unpacking. Unfortunately, these stories are true. The reason damage occurs is simply due to the fact that 90% of agents here in Japan attempt to pack the containers in-house to save on container packing charges, this results in them using cheap securing straps/braces and trying to cram as many vehicles as they can into one container. They tend to work on the principle of “not our problem if damage occurs”, the unsuspecting buyer/importer who thinks they are saving a few yen at the outset in Japan finds that in fact it costs them twice as much in the end in Canada. The same applies to the Customs Agent/Container Unpackers in Canada. There are a good number to choose from and most buyers/importers ring around for quotes and normally choose whoever the cheapest quote was. This is the buyer/importers second mistake as the unpacking of a container of motor vehicles is definitely a specialized job and you should choose who you use wisely to avoid damage during unpacking.

So, what makes Brave Auto International different from the others?

We are vehicle buyers and not container packers. We use a professional container packing company that specializes in packing motor vehicles into containers. They do not simply jam as many vehicles as they can into the container and instead will only (depending on the vehicle dimensions) place three or four vehicles into one 40ft container. They also think ahead with respect to the unpacking to ensure this can be done safely for the vehicles as well as the workers. Because of this, here at Brave Auto International we have an unmatched reputation in Canada not only for the quality of our vehicles but for the hassle free container service we offer.
In spite of the above we have negotiated with a container shipping line and managed to get the price per vehicle shipping down to the same, or in some cases cheaper than Ro/Ro shipping. Because we ship our customers’ vehicles via shared containers, we therefore have the fastest turn around time in the business. You would have heard the stories of buyers/importers waiting three to eight months to receive their vehicles. Our customers normally take delivery around 30 days from date of purchase.

 
 
In most cases, unless you ask your agent here in Japan for transit insurance your vehicle will not be covered or will be covered with the most basic cover.
 
There are three types of transit insurance.
 
Total Loss – Basically…if the boat sinks or your vehicle is flattened, you will get paid out. But if your vehicle is damaged in anyway there is no payout as it is not classed as a total loss.

Total Loss including Damage – As above but will include damage.

Full Cover – Total Loss including Damage, Theft, Pilferage & Non Delivery – The Rolls Royce of covers and you are covered for every incident.
 
Here at Brave Auto International, all of the vehicles which we export to Canada are automatically covered with “Full Cover” transit insurance. With the excitement of importing a vehicle, most customers tend to forget about transit insurance which is why we automatically arrange it. All vehicles on our website under the Canadian section are priced including Full Cover transit insurance. For our Purchase to Order customers, this is also included in the quotes we supply.
Complete piece of mind.

 
 
A large percentage of Brave Auto International’s customers use the services of Courtney Agencies Ltd to clear their vehicle/s through customs. We have a strong and long term working relationship with Courtney Agencies and the service our customers receive from Courtney Agencies is second to none. We know this as our customers time after time comment about the friendly, helpful and professional approach Courtney Agencies have.
 
Courtney Agencies Ltd
Suite 802 – 535 Thurlow Street
Vancouver, B.C
V6E 3L2
Phone: (604) 684-7505
Contact: Al Thompson or Paul Courtney
 
Some buyers/importers in the past have tried to clear their own vehicles through customs themselves. Although it may seem simple to do at first to save a few dollars it can cost you a small fortune in the long run. Using a professional company like Courtney Agencies who have many years experience with dealing with customs will save on delays. There are only a certain number of days allowed to clear the vehicle before storage charges from the port authorities start to accrue and they sure know how to charge, it can cost you hundred of dollars per day if not cleared within the allowable free days.
 
Important – For Brave Auto International customers who use our container share service we will only consign the container to Courtney Agencies for customs clearance. We will not allow one customer to try and clear his/hers own vehicle out of respect for our other customers with vehicles in the container as this can result in delaying the clearance of their vehicles.

 
 
Courtney Agencies contract Kings Logistic's Inc Vancouver to unpack our customer’s containers. This is arranged in-house for you by Courtney Agencies and the only dealings you will have with Kings Locistic’s is the day you collect your vehicle from them. Although customs clearance and container unpacking is not the responsibility of Brave Auto International, we in fact have a close working relationship with both Courtney Agencies & Kings Logistic's and are monitoring the process until you collect your vehicle. We are always in touch with Brian Abraham who is the head of the unpacking and keeps us up to date with the goings on. Kings Logistic's is a customs bonded facility and security is of the highest level giving you piece of mind until you collect your vehicle. As a percentage of our customers have a 9-5 day job, they find it difficult to arrange collection during the working week. As with most if not all port side operations, they are only open Monday to Friday. However, for Brave Auto International customers only, arrangements can be made to collect your vehicle either during the evening or weekend.
For customers who do not have the advantage of collecting their own vehicles, Courtney Agencies can arrange inter province transport.

Below is an extract from an email sent to us from Brain Abraham approximately three years ago. Until we received this letter, we had never spoken to Brian of Kings Logistic's so this was a pleasant surprise….

Out of all the vehicles we receive for processing at our yard, your vehicles (Brave Auto) are by far the best examples we see which is reflected in the faces of the customers who collect them. Your customers are very impressed with the vehicles you export and I must say, we are as well. Many people leave here rather disappointed with the condition of their vehicle or the service they have received from their supplier in Japan and always ask me “ which company supplied those vehicles over there” referring to your vehicles. I think at first they are kind of happy with their vehicle but not after seeing the condition of your vehicles….. like chalk and cheese. Please keep up the good work as a company like yours makes our life a lot easier when customers are collecting their vehicles, nothing worse than an upset customer as they tend to blame us although we have nothing to do with what they have brought and imported.

Brian’s words, not ours. 

Since receiving this from Brain, he has purchased a BMW 325i Coupe from us. In fact, since Brian purchased his vehicle, we have supplied a number of vehicles to his workmates and friends which goes to prove the quality of vehicles we deal in.
 
 
15yr Old Vehicles – The current import rules in place by the Canadian government is that the vehicle must be 15yrs old to the month before it can be imported.
Example: 1993 January Manufacture – can be imported from January 2008.
              1993 February Manufacture – can be imported from February 2008….. and so on.
Many people tend to believe that there are thousands of 15yr and older vehicles available here in Japan.
This is the case however it is very difficult to find good clean examples. A large percentage of vehicles of this age tend to be accident/repaired or rough in the body/interior. Unfortunately, many of these vehicles are now ending up in Canada as demand completely outweighs supply. When a good clean low km 15yr old example (like Toyota Supra) becomes available at auction, most exporters dealing with the Canadian market are trying to secure that vehicle resulting in the auction sale price going up due to demand. Because of this, a good percentage of agents will buy and stock the lower condition vehicles as they are cheaper and plentiful. Unfortunately, they will not advise the fact but just remember…… there is no such thing as a bargain in this game anymore so if another agent has the same vehicle for a lot less….. ask yourself why….. we are all buying the vehicles from the same place.
 
Storage – Brave Auto International can store customer’s vehicles until they become of age to be exported. As space/real estate in Japan is a premium, many agents do not have storage facilities. Some agents will store with out their customers being aware their vehicle/s at compounds at the ports. These compounds are OK if you are not too worried about your vehicle. The security is very relaxed and there are people coming and going all day. The common joke in this industry is that if you want a part…… you obtain it from the port storage yards. Normally, the agent will receive 30 days free storage and if the vehicle is not exported after the free days the agent is therefore charged per day. One of the easiest ways to tell if an agent is storing vehicles at the port is that they will offer storage but at 10,000yen per month, the figure they are charged by the shipping line. We have also known and witnessed agents who have stored vehicles near their offices down public side streets, public car parks etc.
Here at Brave Auto International, we are based just outside of Nagoya where land is not as expensive. Because of this, we own our premise which includes storage facilities for over 400 motor vehicles. Our storage yard by our office is security fenced including electric fencing and is also video monitored. Only employees of Brave Auto International can have access and all vehicles that are ready for export are brought out of our compound by us. The security we have in place is due to the fact that we also deal in high end exotic vehicles for both export and local customers.

Because we own our land, we are able to offer storage completely free of charge.
 
 
 
There are a number of parts suppliers in Canada that supply service and body parts for Japanese Imported Vehicles.
A number of our customers use the services of John Hamilton of Rocky Mountain Imports to obtain their service or body parts as and when they are needed. The feedback I have had from customers is that John only stocks genuine parts and no sub standard parts from China. John is also very knowledgeable about Japanese Imported vehicles and a genuine, nice and helpful person.
 

Ph: (250) 886-4900
Fax: (250) 656-6025
Contact: John Hamilton

  
 
As you are buying a Japanese vehicle out of Japan, you will find the owners manuals (if supplied) are in Japanese. We used to supply English owners manuals with our vehicles but due to the ever changing market of what is popular to import we were finding we were ending up with a surplus stock. We can however point you in the direction of where to get these manuals in English.
 
Japanese FM radios only go as high as 90MHz resulting in most overseas radio stations not working. We can advise you on where you can obtain what is known as a “Band Expander” which simply plugs into the back of the radio. Once this is fitted, you will be able to receive local radio stations.

 
 
As 15yr old vehicles are not plentiful at the normal dealer trade auctions, some agents or Canadian brokers will list and purchase vehicles via Yahoo Auctions. We strongly recommend that you only purchase a vehicle that has been obtained via the normal car auctions. Vehicles offered on Yahoo are not inspected and it is a well known dumping ground for problem cars.
 
Here at Brave Auto International, we will only obtain our vehicles from the normal Japanese vehicle auctions. If you find a vehicle yourself on Yahoo Auctions, please do not bother contacting us in the aspect of buying it for you as these vehicles are more trouble than they are worth.

References – Canada

Brave Auto International started exporting vehicles to Canada back in 2003 and it all started with one private customer who had come across our website. We now export over 20 vehicles a month to customers in Canada and over 80% of our customers know each other, this can be traced back to the original first Canadian customer. Our company director (Mark Bremner) is a strong believer in the most powerful advertising tool available to a company like ours….. “Word of Mouth”. This can only be achieved by supplying a good honest product and service which is why we are happy to let our customers speak for us. The vehicles we deal in are not the cheapest on offer out of Japan but we can assure you that they are the best and honestly described.
References are available upon request.

Stock Vehicles - Important – Please Read

Here at Brave Auto, we have now broken our stock vehicles into two categories.

"Normal  &  Dealer" Stock Vehicles

Although we deal in higher grade vehicles via the auction network, there are a percentage of vehicles that are otherwise honest and unabused but have the odd fault of some kind. These vehicles up until now have been processed by Carvek (a division of Brave Auto) to bring them up to the standard of the high grade vehicles we offer in our "Normal" stock listings. Naturally, this cost's money to do correctly as we do here at Brave.
Due to our in-house facilities being so busy with the local market, we will now offer some vehicles out "as is" and they will be classed and listed as “Dealer Vehicles” which will allow you the customer to purchase the vehicle cheaper. To help keep costs down, our general services (road test, cleaning, photos etc) have also been reduced down to a level of most other exporters.
Many dealers and some private customers we supply around the world prefer to purchase their vehicles via this method and arrange their own superficial repairs and cleaning locally upon arrival. This way they can decide upon seeing the vehicle wether the damage we have highlighted warrants repair.

 
Normal Stock Vehicles

These vehicles can be found under “Stock” on our website as normal. Our normal stock vehicles which we have built our reputation on and which have singled Brave Auto out from all other exporters as a low volume high class exporter to Canada during the past seven years, have the following work carried out before being offered out to our customers.

Inspected
- at our yard to confirm wether the vehicle meets our standard.

Test driven - (10-20kms).

Mechanical - repairs carried out if needed such as “Clutch Change, CV Boot Change etc. 

Panel/Paint - a percentage of repairs (if needed) are carried out such as bumper scuffs, over fender (SUV) fade/scuffs or large scratch to a panel.
All body work repairs if needed are carried out here on site via Carvek (division of Brave Auto). Carvek is a state of the art panel/paint shop serving the local high-end market such as Audi, BMW, Lexus and Porsche from approved insurance work, dealer to private customers. Any repairs not carried out will always be listed in the vehicle condition report.

Parts – any interior or exterior part if needed such as a broken switch or broken/missing body trim is replaced. 

Window Tint – removed if damaged.

Cleaning – engine bay washed, door jams cleaned, suspension washed, full chassis/under body washed, interior vacuumed and all dash, door trims protected with Armorall. 

Coolant – for Canada, coolant during winter months is brought up to Canadian spec to avoid freezing problems during transit.

Photos – large number (100+) high grade photos are taken of the vehicle at many different angles.

Video – approximate ten minute video of the vehicle and engine running is recorded.

Please note: although here at Brave we have the facilities at our disposal to make every stock vehicle perfect (no faults at all), in some cases we do not repair all body or interior faults and these faults are listed in the vehicle condition report as normal. The reason for this is simply to help keep the over all costs down and give the customer the option to decide upon receiving the vehicle wether he/she wishes to arrange the repair.
In photos, majority of the faults look worse than in real life.
We never quote a vehicle as being “good condition for age” but instead list the faults so there are no surprises.

 

Dealer Stock Vehicles

These vehicles can be found under “Stock” then “Dealer Vehicles” on our website. The stock number will always begin with a “D”. Dealer vehicles still must meet our quality standard in the aspect of general condition before we will offer them out. Although we class these vehicles as Dealer Vehicles, they are on par and in many cases better in general condition than those which many other exporters offer. Unlike most other exporters, we disclose via description and photo/s to the customer all faults of the vehicle and the faults are generally easy to repair.
The difference between our Normal Vehicles and Dealer Vehicles are as follows.

Inspected - at our yard to confirm wether the vehicle meets our standard.

Test driven - (approximately 5km’s).

Mechanical - repairs are not carried out such as clutch change, CV boot change etc if needed. However, if the vehicle does have a fault in this area, the fault will be listed in the condition report.

Panel/Paint - repairs are not carried out if needed such as bumper scuffs, over fender (SUV) fade/scuffs or large scratch to a panel like a guard or door, however any such defects will be listed in the condition report.

Parts – any interior or exterior part like a broken switch or broken/missing body trim are not replaced but the fault is listed in the condition report.

Window Tint – if damaged are not removed.
This can be arranged upon request, please ask.

Cleaning – engine bay washed, door jams cleaned, suspension washed, full chassis/under body washed, interior vacuumed and all dash, door trims protected with Armorall are not carried out. However, vehicles are still presented in a clean condition for export.
The above can be arranged upon request, please ask. 

Coolant – for Canada, coolant during winter months is brought up to Canadian spec to avoid freezing problems during transit. 

Photos – large number (100+) high grade photos are not taken of the vehicle via number of angles.
Instead, approximately 20-30 photos of the vehicle are taken.

Video – approximate ten minute video of the vehicle and engine running are not recorded.

General Information – for both “Normal & Dealer” stock vehicles, we do not bring the vehicle/s up to your country’s compliance inspection standard. Every country varies, one country will accept one thing where as another country will not.  We do not inspect or replace parts such as brakes, tyres, suspension rubbers etc, but we do test drive the vehicles and if there is a major problem in this area while test driving such as brake judder, this is either repaired (Normal Vehicles) or listed as a fault (Budget Vehicles).

Thank you,

Mark Bremner
Director

Brave Auto International Ltd – Motor Vehicle Exports.
Carvek Ltd – Prestige Panel & Paint, Body Kit fitting etc for local market. 
Carvek Pro Ltd – Body Coating, Window Tinting, Prestige Vehicle Detailing etc for local market.
Carvek Ltd - English site.